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Danielle “Danie” Turpin, CPXP, is the new MOKAN Regional Patient Experience director. The region includes Providence Medical Center, Saint John Hospital, St. Joseph Medical Center and St. Mary’s Medical Center.
Danie is leading experience improvement efforts and has responsibility for the four MOKAN hospitals, partnering closely with local staff and leadership in helping deliver the very best experiences for our team and patients.
She joins the organization with more than a decade of improving the human experience in the healthcare setting for patients, their loved ones, staff and providers. She has worked in various roles throughout healthcare for approximately 25 years. She is also a Veteran of the United States Air Force.
Danie recently joins us from the Pacific Northwest in upper Washington state, where she had a similar role. She has led multiple organizations, such as Skagit Regional Health, in improving the human experience in multiple settings: hospitals, emergency departments, ambulatory care, urgent cares, medical practice, and cancer care centers.
Danie has an undergraduate in History from University of Maryland, University College and Masters in Christian Studies with emphasis in Leadership Development. Her most prized training comes from the Institute of Healthcare Improvement (IHI) Professional Development Program where she was trained as an Improvement Advisor.
Danie is also a licensed brain health coach and trainer and is passionate about helping others learn about the power of healing their brains. For her, mental health is brain health and when you change your brain health, you can change your life.
“Getting to know the leaders and team members of the four MOKAN Region hospitals has been a true pleasure,” she said. “I am grateful to be part of the elevation of the human experience for this region; I couldn’t ask for better people to improve with!”
“When the human experience is elevated for all members of the healthcare team, then we can effectively decrease inherent and the avoidable suffering in the patient experience. And we do that with compassionate connected care.”
Her outside passions include making memories with family, friends, and “fur babies” (German Shepard, Rottweiler, and three cats), enjoying nature, paddle boarding and kayaking, brain health, studying the Bible, and tea.