Skip the wait and schedule your ER Reservation in under 2 mins! Text ‘ER Now’ to (913) 372-3944 to begin!

Providence Medical Center announced that it received the Healthgrades 2017 Patient Safety Excellence Award, a designation that recognizes superior performance in hospitals that have prevented serious, potentially avoidable complications for patients during hospital stays.

Providence Medical Center is the only hospital in the Kansas City area to be named among the top 5% in the nation for Patient Safety of all acute care hospitals reporting patient safety data as evaluated by Healthgrades®, the leading online resource for comprehensive information about physicians and hospitals.

Earlier this year, Providence was also recognized by Healthgrades as one of America’s 100 Best Hospitals for General SurgeryTM for 2017, with over 4500 hospitals evaluated, and also in the top 10% in Pulmonary Care and Gastrointestinal Care.

“We are very proud to be recognized for the excellent care we give our patients at Providence,” said Karen Orr, RN, MSN, MBA, Chief Nursing Officer of Providence Medical Center. “This designation is a much-deserved affirmation of our clinicians and their adherence to best practices in patient care.”

During the 2013-2015 study period, Healthgrades found that patients treated in hospitals receiving the Patient Safety Excellence Award were, on average:

  • 40.0% less likely to experience an accidental puncture or laceration during a procedure, than patients treated at non-recipient hospitals.
  • 44.6% less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals.
  • 54.4% less likely to experience catheter-related bloodstream infections acquired at the hospital, than patients treated at non-recipient hospitals.
  • 50.2% less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals.[1]

“Providence Medical Center’s staff work diligently every day to ensure the safe care of our patients and to promote a culture of safety,” says Renee Janssen, RN, BSN, CPHRM, Director of Risk Management for Providence Medical Center. “Our Patient Safety Team regularly conducts extensive evaluations of all safety concerns, looking for opportunities to improve.”

The hospital also performs a culture of safety review every year with frequent reinforcement of best practices. Communication at “daily huddles” alerts staff to potential concerns and updates.

“Hospitals who have been recognized as Healthgrades 2017 Patient Safety Excellence Award recipients have minimized patient safety events and surpassed expectations in preventing safety incidents,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “We applaud these hospitals for their performance and for their organizational commitment to delivering high-quality care.”

On average, 134,568 patient safety events could have been avoided if all hospitals, as a group from 2013 to 2015, performed similarly to hospitals performing better than expected on each of the 13 patient safety indicators evaluated by Healthgrades.

During the study period (2013-2015), Healthgrades 2017 Patient Safety Excellence Award recipient hospitals demonstrated excellent performance in safety provided for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 13 patient safety indicators defined by the Agency for Healthcare Research and Quality (AHRQ).

For more information about Healthgrades or to download a full copy of the report, or to receive information about hospital and physician quality, visit:

Providence Medical Center

Committed to excellence and award-winning patient care, Providence Medical Center is located near I-435 and Parallel Pkwy. Kansas City, Kan., offers an extensive array of diagnostic and treatment care. Providence’s key services include nationally recognized cardiovascular care, neurosurgery, orthopedics, spine and joint centers, and top-rated emergency services. The hospital is accredited by the Joint Commission and is a member of Prime Healthcare

Statistics are based on Healthgrades Patient Safety Ratings and Excellence Award methodology which includes the application of AHRQ QI software to MedPAR data for years 2013 through 2015 and represent three-year estimates for Medicare patients only.